Frequently asked questions

That there is only one grape variety in the bottle. Our Nero d'Avola is made only from Nero d'Avola grapes and our Grillo only from Grillo grapes: no cuts, no blending with other varieties.

Nero d'Avola is at its best around 16–18 °C: on a hot day, put it in the fridge for ten minutes before opening. Grillo should be served chilled, between 8 and 10 °C.

Nero d'Avola goes well with red meat, roasts, baked pasta and aged cheeses. Grillo with fish, shellfish, raw seafood and as an aperitivo.

Lying down, in the dark and away from heat, somewhere the temperature stays steady. Once opened, a bottle keeps for a couple of days in the fridge with its cork in.

Yes, by appointment. Write to us from the Contact page, choose “Tasting at the winery” and we'll agree on a day and time.

Write to us from the Contact page and choose “Restaurants, wine shops and resellers”: we'll reply with our trade terms.

Only people aged 18 or over. By placing an order you confirm that you are of legal age.

Shipping is free on orders over €79. Below that amount, the exact cost is shown in the cart before you pay.

Orders usually arrive within 2–4 working days anywhere in Italy. Bottles travel in shock-proof packaging designed for glass.

Yes. When your order ships you'll get an email with the tracking number; you can also check it on the Track your order page.

For now we only ship within Italy.

Write to us straight away on WhatsApp or by email with your order number. If the order hasn't shipped yet, we'll change or cancel it.

Yes: when you order, enter the address of the person you want to give them to as the shipping address.

By card (Visa, Mastercard, Maestro, American Express), PayPal, Google Pay and Apple Pay.

Yes. Payments go through certified networks and the connection to the shop is encrypted: your card details never reach us.

Yes. After ordering, write to us with your order number and billing details and we'll email it to you.

Usually because a card detail was entered incorrectly or a spending limit was reached. Check the details and try again; if it still fails, contact your bank or choose another method.

Yes, within 14 days of receiving it. The product must be intact, unopened and in its original packaging.

Log in to your account, open your orders, choose the order and click the return request button. Fill in the form and we'll confirm the return by email.

As soon as the return reaches us and we've checked it, we refund you on the same payment method you used for the order.

If the parcel is visibly damaged, accept it with reservation or refuse it, and write to us right away with a photo. We'll take care of the return and refund.